Insights

Artificial intelligence tools are not just for autonomous driving. Dealerships can use this tech to grow and maximize their fixed ops department and revenue. Dealerships have adapted remarkably well through the pandemic, including managing the …

The relationship between dealer and buyer is less about selling and closing, and more about facilitating the customer’s acquisition of a new vehicle. We can’t open a newspaper (correction, open our mobile news feed) these days, …

 Canadian auto dealer editor Todd Phillips interviews Darren Slind, Managing Director and Niel Hiscox, President, Clarify Group, a new research and consulting firm for the automotive industry and beyond. The new firm aims to …

Bringing a global perspective to Canada’s changing automotive landscape. Despite the long cold winter and a harsh second wave of the pandemic, I am joyful to be home in Canada again. This is not to …